We ship to the contiguous 48 states of the United States and the District of Columbia. We do not currently ship to Alaska or Hawaii. Orders must be shipped to a valid mailing address and cannot be shipped to a P.O. box.

Delivery is FREE for all subscription orders or when you spend $50 and over. Delivery is $4.99 for orders under $50.

Your order should arrive in 3-10 business days from when you place the order.  Orders received by 4 pm CST Monday to Friday will process and ship the same day. If your order has not yet arrived, please check your shipment tracking information or reach out to our Customer Care team.

Need a paws? Click on the My Account section in the top menu bar to view and change your upcoming deliveries. If an order already has a tracking link, then it has already shipped, and is too late to cancel that particular order. To edit or cancel your GREENIES subscription, please log into your GREENIES Account and visit the subscriptions section.  You may also suspend your subscription for as long as you need.

Not ready for your next shipment yet? You can easily change the delivery of your next shipment by logging into your GREENIES Account, selecting orders, and select Change Delivery Date.

If you have received a shipping notification, please contact the shipping carrier. If you have not received a shipping notification, please contact our Customer Care team.

Absolutely! The boxes in your deliveries arrive in are complete recyclable.

We don’t require a signature for GREENIES deliveries. If you’re not home when your order is delivered, the package will be waiting at your doorstep!